What if I call an attorney’s office and I don’t know what to say?
Don’t worry. You can begin by saying, “I’d like to speak with someone about a potential case.” You can also be more specific and tell them what kind of case (civil rights, medical negligence, workers’ compensation, criminal etc.).
A decent amount of firms have a designated individual who speaks to potential clients, or multiple attorneys in the same office who each practice different areas of the law. That being said, if you are a little more specific, they’ll be able to better direct you to the appropriate person.